Privacy Policy

Foreword

We, Grundl Leadership Institut GmbH (hereinafter referred to as “the Company,” “we,” or “us”), take the protection of your personal data seriously and would like to take this opportunity to inform you about our company’s data protection practices.

As part of our responsibilities under data protection law, the entry into force of the EU General Data Protection Regulation (Regulation (EU) 2016/679; hereinafter referred to as the “GDPR”), additional obligations have been imposed on us to ensure the protection of the personal data of the data subject (hereinafter, we also refer to you as the data subject using the terms “customer,” “user,” “you,” “your,” or “data subject”).

To the extent that we determine, either alone or jointly with others, the purposes and means of data processing, this includes, above all, the obligation to inform you transparently about the nature, scope, purpose, duration, and legal basis of the processing (see Articles13and14of the GDPR). With this statement (hereinafter: “Privacy Notice”), we inform you about how we process your personal data.

Our privacy policy is structured in a modular format. It consists of a general section covering all processing of personal data and processing situations that apply whenever a website is accessed (Part A. General Information) and a specific section whose content relates solely to the processing situation described therein, with the name of the respective service or product specified—in particular, the use of websites, which is described in more detail here (Part B. Use of Websites). Section B applies when you use our German website, including our social media pages.

1. General Information

(1) Definitions

Based on Article4of the GDPR, this privacy notice is based on the following definitions:

• “Personal data” (Art.4(1) GDPR) means any information relating to an identified or identifiable natural person (“data subject”). A person is considered identifiable if they can be identified, directly or indirectly, in particular by association with an identifier such as a name, an identification number, an online identifier, location data, or by reference to information relating to their physical, physiological, genetic, mental, economic, cultural, or social identity. Identifiability may also result from combining such information with other additional knowledge. The origin, form, or medium of the information is irrelevant (photos, video recordings, and audio recordings may also contain personal data).
• “Processing” (Art.4(2)GDPR) means any operation or set of operations performed on personal data, whether or not by automated (i.e., technology-based) means. This includes, in particular, the collection (i.e., acquisition), recording, organizing, structuring, storing, adapting or altering, retrieving, consulting, using, disclosing by transmission, disseminating or otherwise making available, aligning, combining, restricting, erasing, or destroying personal data, as well as changing the purpose or objective on which the data processing was originally based.
• “Controller” (Art.4(7)of the GDPR) means the natural or legal person, public authority, agency, or other body that, alone or jointly with others, determines the purposes and means of the processing of personal data.
• “Third party” (Art.4(10)of the GDPR) means any natural or legal person, public authority, agency, or other body other than the data subject, the controller, the processor, and the persons authorized to process personal data under the direct responsibility of the controller or processor; this also includes other legal entities within the same corporate group.
• “Processor” (Art.4(8)of the GDPR) means a natural or legal person, public authority, agency, or other body that processes personal data on behalf of the controller, in particular in accordance with the controller’s instructions (e.g., an IT service provider). For the purposes of data protection law, a processor is, in particular, not a third party.
• “Consent” (Art.4(11) of the GDPR) of the data subject means any freely given, specific, informed, and

A clear and unambiguous expression of will, in the form of a statement or other unequivocal affirmative action, by which the data subject indicates that he or she consents to the processing of his or her personal data.

(2) Name and address of the data controller

We are the controller responsible for the processing of your personal data within the meaning of Article4(7) of the GDPR:

Grundl Leadership Institut GmbH
Richard Kohler Weg 8
78647 Trossingen
Tel.: +49. 74 25 . 20 997 – 0
Email:info@grundl-institut.de
Website:www.grundl-institut.de

For more information about our company, please refer to the legal notice.

Contact information for our Data Protection Officer
The Data Protection Officer for the data controller is:

RuhrDatenschutz Consulting
Attorney Ulf Haumann, LL.M.
Kaiserstr. 21-23
44135 Dortmund
Tel.: 0231/2281901-0

Email:datenschutz@ruhr-dsc.eu
Website:www.ruhr-dsc.eu

(3) Legal Basis for Data Processing

By law, the processing of personal data is generally prohibited and is permitted only if it falls under one of the following grounds for justification:

• Article 6(1), first sentence, subparagraph (a) of the GDPR (“Consent”): Where the data subject has freely, specifically, and unambiguously indicated, by a statement or by a clear affirmative action, that he or she consents to the processing of personal data concerning him or her for one or more specific

agrees to the purposes;

• Article 6(1), first sentence, subparagraph (b) of the GDPR: Where processing is necessary for the performance of a contract to which the data subject is a party, or for the implementation of precontractual measures taken at the data subject’s request;
• Article 6(1), first sentence, subparagraph (c) of the GDPR: Where processing is necessary for compliance with a legal obligation to which the controller is subject (e.g., a statutory retention requirement);
• Article 6(1), first sentence, subparagraph (d) of the GDPR: Where processing is necessary to protect the vital interests of the data subject or of another natural person;
• Article 6(1), first sentence, subparagraph (e) of the GDPR: If the processing is necessary for the

The performance of a task that is in the public interest or is carried out in the exercise of official authority vested in the controller, or

• Article 6(1), first sentence, subparagraph (f) of the GDPR (“Legitimate Interests”): If the processing is necessary to safeguard the legitimate (in particular legal or economic) interests of the

is necessary for the purposes of the controller or a third party, unless the interests or rights of the data subject take precedence (particularly if the data subject is a minor).

For each of the processing operations we carry out, we specify the applicable legal basis below. A processing operation may be based on more than one legal basis.

(4) Data Deletion and Retention Period

For each of the processing operations we carry out, we specify below how long we will store the data and when it will be deleted or blocked. Unless an explicit retention period is specified below, your personal data will be deleted or blocked as soon as the purpose or legal basis for storage no longer applies. Your data is generally stored only on our servers in Germany, subject to any transfer that may occur in accordance with the provisions in A.(6) and A.(7).However, data may be stored beyond the specified period in the event of an (imminent) legal dispute with you or other legal proceedings, or if storage is required by statutory provisions to which we, as the data controller, are subject (e.g., Section257of the German Commercial Code (HGB), Section147of the German Fiscal Code (AO)). When the retention period prescribed by law expires, the personal data will be blocked or deleted, unless further storage by us is necessary and there is a legal basis for doing so.

(5) Data Security

We use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties (e.g., TLS encryption for our website), taking into account the state of the art, the costs of implementation, and the nature, scope, context, and purpose of the processing, as well as the existing risks of a data breach (including its likelihood and impact) for the data subject. We continuously improve our security measures in line with technological developments. We will be happy to provide you with further information upon request.

(6) Cooperation with Data Processors

If we use external service providers (e.g., in the areas of IT, logistics, telecommunications, sales, and marketing) to conduct our business, these providers act solely in accordance with our instructions and are contractually obligated, within the meaning of Article28of the GDPR, to comply with data protection regulations.

(7) Conditions for the Transfer of Personal Data to Third Countries

As part of our business relationships, your personal data may be transferred to or disclosed to third-party companies. These companies may be located outside the European Economic Area (EEA), i.e., in third countries. Such processing is carried out exclusively to fulfill contractual and business obligations and to maintain your business relationship with us. We will inform you of the specific details regarding the transfer of your data in the relevant sections below. The European Commission has certified that certain third countries have data protection standards comparable to those of the EEA through so-called adequacy decisions (a list of these countries and a copy of the adequacy decisions can be found here: http://ec.europa.eu/justice/data-protection/internationaltransfers/adequacy/index_en.html). However, in other third countries to which personal data may be transferred, a consistently high level of data protection may not be guaranteed due to a lack of legal provisions. Where this is the case, we ensure that data protection is adequately guaranteed. This can be achieved through binding corporate rules, the European Commission’s Standard Contractual Clauses for the protection of personal data, certifications, or recognized codes of conduct.

(8) No automated decision-making (including profiling)

We do not intend to use the personal data we collect from you for automated decision-making (including profiling).

(9) No Obligation to Provide Personal Data

We do not make the conclusion of contracts with us contingent on your prior provision of personal data to us. As a customer, you are generally under no legal or contractual obligation to provide us with your personal data; however, we may be able to provide certain services only to a limited extent or not at all if you do not provide the necessary data. Should this be the case in exceptional circumstances with regard to the products we offer as described below, you will be notified separately.

(10) Legal obligation to disclose certain data

Under certain circumstances, we may be subject to a specific legal or regulatory obligation to provide lawfully processed personal data to third parties, in particular public authorities (Art.6(1), first sentence, subparagraph (c) of the GDPR).

(11) Your Rights

You may exercise your rights as a data subject with respect to your processed personal data at any time by contacting us using the contact information provided in section A.(2) above. As

The data subject has the right:

• pursuant to Article15of the GDPR, to request information about the data we process about you. In particular, you may request information regarding the purposes of processing, the categories of data, the categories of recipients to whom your data has been or will be disclosed, the planned retention period, the existence of a right to rectification, erasure, restriction of processing, or objection; the existence of a right to lodge a complaint; the origin of your data, if it was not collected by us; and the existence of automated decision-making, including profiling, and, where applicable, meaningful information regarding its details;
• in accordance with Article16of the GDPR, to request without delay the correction of inaccurate data or the completion of your data stored by us;
• to request the erasure of your data stored by us in accordance with Article17of the GDPR, unless the processing is necessary for the exercise of the right to freedom of expression and information, to comply with a legal obligation, for reasons of public interest, or to assert, exercise, or defend legal claims;
• to request the restriction of the processing of your data pursuant to Article18of the GDPR, provided that you contest the accuracy of the data or the processing is unlawful;
• In accordance with Article20of the GDPR, you have the right to receive the data you have provided to us in a structured, commonly used, and machine-readable format, or to request that it be transferred to another controller (“data portability”);
• to object to the processing pursuant to Article21of the GDPR, provided that the processing is based on Article6(1), first sentence, (e) or (f) of the GDPR. This is particularly the case if the processing is not necessary for the performance of a contract with you. Unless the objection relates to direct marketing, we ask that, when exercising such an objection, you explain the reasons why we should not process your data in the manner we have been doing. In the event of a justified objection, we will review the situation and either cease or adjust the data processing, or explain to you our compelling legitimate grounds on the basis of which we will continue the processing;
• In accordance with Article7(3)of the GDPR, your consent—even if given before the GDPR took effect (i.e., before May 25, 2018)— —that is, your voluntary, informed, and unambiguous expression of intent, made clear through a statement or other unequivocal affirmative action, that you consent to the processing of the relevant personal data for one or more specific purposes—at any time, provided you have given such consent. As a result, we may no longer continue the data processing that was based on this consent in the future, and
• In accordance with Article 77 of the GDPR, you have the right to file a complaint with a data protection supervisory authority, specifically the State Commissioner for Data Protection and Freedom of Information (LDI) (https://www.baden-wuerttemberg.datenschutz.de/), regarding the processing of your personal data by our company.

(12) Changes to the Privacy Policy

In light of developments in data protection law as well as technological or organizational changes, we regularly review our privacy notices to determine whether they need to be updated or supplemented.

2. Visiting Websites

(1) Explanation of the function

You can find information about our companies and the services we offer, in particular, on this website and its associated subpages (hereinafter collectively referred to as “Websites”). When you visit our Websites, your personal data may be processed.

(2) Processed personal data

When you use our websites for informational purposes, we collect, store, and process the following categories of personal data:

“Log Data”: When you visit our websites, a so-called log record (also known as a server log file) is temporarily and anonymously stored on our web server. This consists of:

• the page from which the page was requested (known as the referrer URL)
• the name and URL of the requested page
• the date and time of the request
• a description of the type, language, and version of the

Web browsers

• the IP address of the requesting computer, which is truncated so that it can no longer be linked to a specific individual
• the amount of data transferred
• the operating system
• a message indicating whether the request was successful (access status/HTTP status code)
• the GMT time zone difference

“Contact Form Data”: When you use contact forms, the data submitted through them is processed (e.g., gender, last name and first name, address, company, email address, and the time of submission). In addition to the purely informational use of our website, we offer a subscription to our newsletter, through which we keep you informed about current developments in business law and upcoming events. When you subscribe to our newsletter, we collect, store, and process the following “newsletter data”:

• the page from which the page was requested (known as the referrer URL)
• the date and time of the access
• a description of the type of web browser used
• the IP address of the requesting computer, which is truncated so that it can no longer be linked to a specific individual
• the email address
• the date and time of registration and confirmation

Please note that we analyze your user behavior when sending the newsletter. For this analysis, the emails we send contain so-called web beacons or tracking pixels, which are single-pixel image files stored on our website. For the purposes of analysis, we link the aforementioned data and the web beacons to your email address and a unique ID. Links contained in the newsletter also include this ID. The data is collected exclusively in pseudonymized form; that is, the IDs are not linked to your other personal data, and direct personal identification is ruled out.

(3) Purpose and Legal Basis of Data Processing

We process the personal data specified in detail above in accordance with the provisions of the GDPR, other relevant data protection regulations, and only to the extent necessary. To the extent that the processing of personal data is based on Article6(1), first sentence, letter f of the GDPR, the purposes stated also constitute our legitimate interests. The processing of log data serves statistical purposes and helps improve the quality of our website, particularly the stability and security of the connection (the legal basis is Article6(1), first sentence, (f) of the GDPR). Contact form data is processed to handle customer inquiries (the legal basis is Article6(1), first sentence, (b) or (f) of the GDPR). Newsletter data is processed for the purpose of sending the newsletter. By subscribing to our newsletter, you consent to the processing of your personal data (the legal basis is Article6(1)(a) of the GDPR). We use the so-called double opt-in procedure for subscribing to our newsletter. This means that after you subscribe, we will send an email to the email address you provided, asking you to confirm that you wish to receive the newsletter. The purpose of this procedure is to verify your subscription and, if necessary, to investigate any potential misuse of your personal data. You may revoke your consent to receive the newsletter at any time and unsubscribe from it. You can revoke your consent by clicking the link provided in every newsletter email, by sending an email to [company email address], or by sending a message to the contact information listed in the legal notice.

(4) Duration of Data Processing

Your data will be processed only for as long as is necessary to achieve the processing purposes listed above; the legal bases specified in connection with these processing purposes apply accordingly. Regarding the use and retention period of cookies, please refer to Section A.(5) and the cookie settings.

Third parties we engage will store your data on their systems for as long as is necessary in connection with the provision of services to us in accordance with the respective order. For more details on the retention period, please see A.(5) and the cookie settings.

(5) Disclosure of Personal Data to Third Parties; Legal Basis

The following categories of recipients, who are generally data processors (see A.(7) for more information), may have access to your personal data:

• Service providers responsible for operating our website and processing the data stored or transmitted by the systems (e.g., for data center services,

payment processing, IT security). The legal basis for the disclosure is then Article6(1), sentence 1, subparagraph (b) or (f) of the GDPR, provided that the recipients are not data processors;

• Government agencies/authorities, to the extent necessary to fulfill a legal obligation. The legal basis for the disclosure is then Article6(1), first sentence, subparagraph (c) of the GDPR;
• Used to conduct our business operations

Individuals (e.g., auditors, banks, insurance companies, legal advisors, regulatory authorities, parties involved in corporate acquisitions or the formation of joint ventures). The legal basis for the disclosure is then Article6(1), first sentence, subparagraph (b) or (f) of the GDPR.

For information on the safeguards ensuring an adequate level of data protection when data is transferred to third countries, see A.(8). In addition, we will only disclose your personal data to third parties if you have given your explicit consent in accordance with Article6(1), first sentence, letter a of the GDPR.

(6) Use of Cookies, Plugins, and Other Services on Our Website

a) Cookies

We use cookies on our websites. Cookies are small text files that are stored on your hard drive and associated with the browser you are using via a unique string of characters, and through which certain information is transmitted to the entity that sets the cookie. Cookies cannot run programs or transmit viruses to your computer and therefore cannot cause any damage. They serve to make the website more user-friendly and effective overall—in other words, more convenient for you. Cookies may contain data that makes it possible to recognize the device being used. In some cases, however, cookies contain only information about specific settings that are not personally identifiable. Cookies cannot directly identify a user. A distinction is made between session cookies, which are deleted as soon as you close your browser, and persistent cookies, which are stored beyond the individual session. In terms of their function, cookies are further categorized as follows:

• Technical Cookies: These are strictly necessary to navigate the website, use basic features, and ensure the website's security; they do not collect information about you for marketing purposes, nor do they track which web pages you have visited;
• Performance Cookies: These collect information about how you use our website, which pages you visit, and whether any errors occur while using the website; they do not collect any information that could identify you—all information collected is anonymous and is used solely to improve our website and determine what interests our users;
• Advertising Cookies, Targeting Cookies: These are used to display ads tailored to the website user's needs on the website or

To display third-party ads and measure the effectiveness of those ads; advertising and targeting cookies are stored for a maximum of 13 months;

– Sharing Cookies: These are used to improve the interactivity of our website with other services (e.g., social networks); sharing cookies are stored for a maximum of 13 months.

Any use of cookies that is not strictly technically necessary constitutes data processing that is permitted only with your explicit and active consent pursuant to Art.6(1), sentence 1, lit. a of the GDPR. This applies in particular to the use of advertising, targeting, or sharing cookies.8 Furthermore, we will only disclose your personal data processed via cookies to third parties if you have given your explicit consent in accordance with Article6(1)(a) of the GDPR.

b) Cookie Settings

For more information about the cookies we use and how you can manage your cookie settings and disable certain types of tracking, please see our Cookie Settings.

c) Social Media Plugins

We do not use any social media plugins on our websites. If our websites display icons from social media providers, we use them solely to provide passive links to the respective providers’ sites.

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Terms and Conditions

Preamble

Grundl Leadership Institut GmbH (hereinafter also referred to as GLI) develops corporate cultures and supports individuals in becoming the best versions of themselves. Leadership means empowering people to take responsibility and making that visible through results. We explore and teach meaningful distinctions so that life itself becomes the best teacher. We live by the motto: Become the best person you can be. GLI enhances people’s sense of responsibility through a clear, systematic approach. Leadership competence improves at all levels, and a sustainable corporate culture emerges.

§ 1 Scope of Application

(1) These General Terms and Conditions (hereinafter: GTC) apply exclusively to the contractual relationship between Grundl Leadership Institut GmbH, Richard Kohler Weg 8, 78647 Trossingen, represented by Boris Grundl, and business owners and consumers (hereinafter referred to as “customers” or “participants” and also as “clients”). “Entrepreneurs” within the meaning of § 14 of the German Civil Code (BGB) are clients who, at the time of concluding the legal transaction, are acting in the course of their commercial or self-employed professional activities.

(2) The version of the General Terms and Conditions in effect at the time the contract is concluded shall apply.

(3) In addition, the agreement entered into with GLI shall be deemed a collateral agreement. We do not accept any deviating terms and conditions from the client. This applies even if we do not expressly object to their inclusion.

§ 2 Subject Matter of the Contract and Conclusion of the Contract

We provide customized proposals tailored to each client’s specific needs. The following transformation packages include the following components:

(1) Components of the Transformation Package for Individuals

• Onboarding
• Access to the Online Learning Environment
• Implementation and Q&A Calls
• Leadership Excellence Report, including an analysis session
• Implementation meetings, including implementation reports
• Intensive Seminars
• Office Hours

(2) Components of the Inhouse Groups Transformation Package

• Onboarding
• Kickoff Event
• Introductory Evenings
• Seminar Days
• Access to the Online Learning Environment
• Implementation and Q&A Calls
• Leadership Excellence Report, including an analysis session
• Implementation meetings, including implementation reports
• Office Hours

(3) Keynote presentation by Boris Grundl

• The contract between GLI and the client is concluded upon acceptance of the individually tailored transformation package.

§ 3 Right of Withdrawal

(1) If you are a consumer (i.e., a natural person who places an order for a purpose unrelated to your commercial or self-employed professional activities), you have a right of withdrawal in accordance with the applicable legal provisions.

Right of Withdrawal Policy

Right of Withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the date the contract is concluded. To exercise your right of cancellation, you must notify us (Grundl Leadership Institut GmbH, Richard Kohler Weg 8, 78647 Trossingen, Germany,info@grundl-institut.de,Tel.: +49 7425 – 209970) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by mail, fax, or email).

To comply with the cancellation period, it is sufficient to send the notice of your intention to exercise your right of cancellation before the cancellation period expires.

Consequences of Withdrawal

If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery option we offer), without delay and no later than fourteen days from the day on which we receive notice of your withdrawal from this contract. We will use the same payment method for this refund that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund.

– End of the Cancellation Policy –

(2) The right of withdrawal does not apply to distance sales contracts

(a) for the delivery of goods that were manufactured according to the customer’s specifications, or that are clearly tailored to the customer’s personal needs, or that, due to their nature, are not suitable for return, or that are perishable, or whose expiration date would be exceeded,

(b) for the delivery of audio or video recordings or software, provided that you have unsealed the data carriers supplied.

(3) The customer expressly agrees that the Grundl Leadership Institute may begin performing the contract before the expiration of the withdrawal period specified in § 1 (1). The customer acknowledges that, by giving this consent, the customer loses the right to cancel the contract as soon as the Grundl Leadership Institute has begun performing the contract. If the customer nevertheless cancels a contract for paid services, the customer is obligated to reimburse the Grundl Leadership Institute for the value of the services provided up to the effective date of the cancellation.

Sample Cancellation Form

(If you wish to cancel the contract, you can fill out this form and return it to us.)

To Grundl Leadership Institut GmbH, Richard Kohler Weg 8, 78647 Trossingen, Germany, info@grundl-institut.de:

I/We hereby cancel the contract I/we entered into for the provision of the following service: _______________________________________________

Ordered on: ______________

Name of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s)

Date:

§ 4 Prices and Terms of Payment

(1) All prices listed for the transformation packages offered are net prices, plus applicable sales tax, and can be found in the respective customized quote.

(2) By entering into this contract, the customer agrees to pay upon receipt of an invoice in accordance with the agreed-upon payment method (in monthly installments or as a lump sum).

(a) By entering into the contract pursuant to §2, paragraph 1 and/or 2, the customer agrees to pay upon receipt of the invoice in accordance with the agreed-upon payment method (in monthly installments or as a lump sum).

(b) By entering into the contract pursuant to §2(3), the customer agrees to pay within 10 days of the issuance of an invoice or the placement of an order, without any deductions.

(3) Failure to attend training sessions or appointments (e.g., due to illness or non-use of the online learning platform) does not release the contracting party from the obligation to pay. The appointment is forfeited without replacement if it is not canceled or rescheduled at least 48 hours in advance. The implementation meetings must be attended within the specified time frame. Appointments that are not canceled by the deadline will be charged a no-show fee of €150 plus VAT.

(4) Travel expenses incurred for keynote presentations will be billed in full following each seminar date. The GLI will issue an invoice for each event. Payment is due upon receipt in the specified bank account.

(5) The client shall cover travel expenses and incidental costs for travel to and from the event for keynote presentations, as well as overnight accommodations for the speaker and co-speaker (as needed). Travel expenses are calculated as follows: For trips under 300 km, first-class rail travel; for distances exceeding that, economy-class air travel, plus any applicable taxi costs. For travel by car, a rate of 0.89 €/km plus applicable VAT will be charged. For overnight stays, rooms in an upscale hotel must be booked. The client will arrange payment directly with the hotel. The following rule applies to appointments with Boris Grundl: The client covers the travel expenses and incidental expenses for the speaker’s arrival and departure, as well as overnight stays for the speaker and one accompanying person (if necessary). Travel expenses are calculated as follows: For trips under 300 km, first-class rail travel; for distances exceeding 300 km, business-class air travel, plus any applicable taxi costs. For travel by car, €0.89 per km plus applicable VAT will be charged. For overnight stays, a wheelchair-accessible room in a four-star hotel (or higher) must be booked. The client will arrange payment directly with the hotel.

Distance to the customer	Per appointment (flat rate) Net prices plus sales tax
up to 50 km	100€
up to 199 km	200€
200 km and up	400€

§ 5 Termination

(1) This agreement applies to all agreed-upon training sessions. Individual sessions cannot be canceled.

(2) If the client cancels up to 90 business days before the first appointment: no charges except for the first installment or 10% of the invoice amount in the case of a one-time payment.

(3) If the client cancels up to 60 business days before the first appointment: 50% of the agreed-upon fee as a cancellation fee.

(4) If the client cancels 59 or more working days before the first appointment: 100% of the agreed fee as a cancellation fee.

(5) The right to receive the applicable fee arises on the date the GLI receives the client’s notice of termination and becomes due at that time. An ordinary termination is valid only if it is sent by certified mail.

§ 6 Ensuring Service Delivery

If a seminar cannot be held in person due to force majeure, illness, accident, or other circumstances beyond GLI’s control (e.g., a lockdown), GLI is entitled, without any liability for damages, to provide the services in the form of an online seminar or to reschedule the seminar for a new date.

If a coaching session cannot be held due to force majeure, illness, accident, or other circumstances beyond GLI’s control, GLI is entitled, without any liability for damages, to reschedule the services for a new date.

§ 7 Client’s Obligations to Cooperate

(1) The Client is obligated to cooperate reasonably within the bounds of what is reasonable. The Client’s obligation to cooperate includes, in particular, informing GLI of all circumstances relevant to the performance of the contract, both before and during its term.

(2) The following participation requirements apply to in-house events and keynote presentations:

(a) It is the client's sole responsibility to promote and recruit participants for events.

(b) The client shall arrange the venue and provide meals for the participants and speakers, and shall bear the associated costs.

(c) The client shall, if necessary, arrange for the production of the seminar materials, provided that GLI delivers a copy template in a timely manner.

(d) If necessary, the client will arrange for the necessary equipment (projection screen, projector, audio setup with speakers for the presenter’s voice and laptop, headset microphone, height-adjustable flip chart, etc.).

§ 8 Copyrights, Reproduction, Recordings, Data Protection

(1) GLI holds the exclusive copyright to the event materials. Any further use, in particular publication and sale, requires the express, prior written consent of GLI.

(2) Upon registration, the Client shall inform the participants that video or audio recordings, or the recording of the presentation or training sessions, as well as the reproduction and distribution thereof, are not permitted. In the event of noncompliance, GLI reserves the right to take legal action against the Client and/or individual participants.

(3) If the event takes place as an online seminar or a hybrid event, it may be recorded by mutual agreement. The client must consent to the recording of the event in writing and inform the participants in advance.

(4) If the event is recorded, the recording may be made available to the client via the Online Learning Platform for a one-time license fee of €990.00 plus applicable VAT.

(5) We, of course, process personal data that is necessary to establish or modify a contractual relationship with the client—including the terms of such a relationship—as well as personal data required for the provision and performance of our services, solely in accordance with the applicable legal provisions of the GDPR. Further information is available in our Privacy Policy, which you can access via the following link:https://www.grundl-institut.de/datenschutz/

§ 9 Liability

(1) GLI is liable to the client only in cases of willful misconduct or gross negligence.

(2) In the event of gross negligence, GLI shall not be liable for indirect and/or consequential damages, in particular for lost profits, wasted expenses, business interruptions, or loss of production.

§ 10 Severability Clause, Jurisdiction, Final Provisions

(1) Any oral or written side agreements shall be made exclusively with GLI and require GLI’s written approval. Any amendments or additions to this contract or to any side agreement must be in writing. This also applies to any waiver or cancellation of this written form requirement.

(2) Should any provision of this Agreement be invalid or unenforceable, or become invalid or unenforceable in the future, the remaining provisions of this Agreement shall remain unaffected. In place of the invalid or unenforceable provision, the parties hereby agree to adopt a valid provision that comes as close as possible, both legally and economically, to the intent and purpose of the invalid or unenforceable provision. The same applies to the filling of any gaps in this contract.

(3) The parties agree that, to the extent permitted by law, Spaichingen shall be the exclusive venue for any disputes.

(4) This contract is governed by the laws of the Federal Republic of Germany.

(5) As an online business, we are required to inform you, as a consumer, about the European Commission’s Online Dispute Resolution (ODR) platform. This ODR platform can be accessed via the following link: https://webgate.ec.europa.eu/odr. However, we do not participate in dispute resolution proceedings before a consumer arbitration board.

1. General Terms of Use for the Online Learning World Platform

Preamble

Grundl Leadership Institut GmbH develops corporate cultures and supports individuals in becoming the best people they can be. Leadership means empowering people to take responsibility and making that visible through results. We explore and teach meaningful distinctions so that life itself becomes the best teacher. We live by the motto: Become the best person you can be. GLI enhances people’s sense of responsibility through a clear, systematic approach. Leadership competence improves at all levels, and a sustainable corporate culture emerges.

§ 1 Scope of Application

(1) These General Terms of Use apply to all contracts and order transactions concluded via our online platform or by email between us, Grundl Leadership Institut GmbH, Richard Kohler Weg 8, 78647 Trossingen, Germany (“Grundl Leadership Institut”), and you as our customer. These Terms of Use apply regardless of whether you are a consumer, an entrepreneur, or a merchant.

(2) All agreements between you and us in connection with the contract are set forth in these Terms of Use and our written order confirmation/statement of acceptance.

(3) The version of the Terms of Use in effect at the time the contract is concluded shall govern.

(4) We do not accept any terms and conditions of the customer that differ from these. This applies even if we do not expressly object to their inclusion.

§ 2 Conclusion of the Contract / User Account / Performance of the Contract

(1) By completing the online registration process and creating a user account, a user agreement with the Grundl Leadership Institute is established. This agreement allows the user to access free services on the Grundl Leadership Institute’s platform. The presentation of the free and paid services does not constitute a binding offer by the Grundl Leadership Institute. Rather, the user is given the opportunity to submit a binding offer to enter into a user agreement.

(2) The Grundl Leadership Institute reserves the right to downgrade, restrict, or otherwise modify free services at any time and without prior notice. This expressly applies also to paid services made available to the user by the Grundl Leadership Institute free of charge for trial purposes (trial use). Provision for trial purposes is generally limited to a period of 2 weeks, unless otherwise agreed upon with the user. The Grundl Leadership Institute has the right to reduce, restrict, or otherwise modify the services provided for trial use at any time without prior notice. Subject to the provisions of § 14, the Grundl Leadership Institute assumes no warranty, indemnification, maintenance, or support obligations (as defined below in § 7) or availability obligations for free services. Free services do not constitute a guarantee of (future) product features of paid services.

(3) The services available to the user as part of their subscription and the content to be provided are specified in the User Agreement. Any statements and explanations provided by the Grundl Leadership Institute regarding the services in promotional materials, on websites, and in documentation are intended solely as a description of the nature of the services and do not constitute a guarantee or representation of any characteristic.

(4) If the user wishes to make use of paid services on the Grundl Leadership Institute platform, the user thereby submits a binding offer. This is done by the user submitting the order—after completing the ordering process—by clicking the “Place Order with Payment” button. By submitting an order via our platform by clicking the “Place Order with Payment” button, you are placing a legally binding order. You are bound by the order for a period of two (2) weeks after placing the order; your right to cancel your order under Section 3, if applicable, remains unaffected by this. The user will receive an order confirmation from the Grundl Leadership Institute via email at the email address provided by the user. This order confirmation constitutes the Grundl Leadership Institute’s acceptance of the offer. This establishes a binding contract between the user and the Grundl Leadership Institute. In this case, the user agreement consists of the order confirmation corresponding to the customer’s order and these General Terms of Use.

(5) The Grundl Leadership Institute will not store the text of the contract, in particular the Terms of Use in effect at the time the contract was concluded and the order confirmation provided. Consequently, the Grundl Leadership Institute will not be able to make the concluded contract available to the user at a later date.

(6) The Grundl Leadership Institute is entitled to engage subcontractors, including external software vendors, to fulfill its contractual obligations in accordance with the order.

§ 3 Right of Withdrawal

(1) If you are a consumer (i.e., a natural person who places an order for a purpose unrelated to your commercial or self-employed professional activities), you have a right of withdrawal in accordance with the applicable legal provisions.

Right of Withdrawal Policy

Right of Withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the date the contract is concluded. To exercise your right of cancellation, you must notify us (Grundl Leadership Institut GmbH, Richard Kohler Weg 8, 78647 Trossingen, Germany,info@grundl-institut.de,Tel.: +49 7425 – 209970) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by mail, fax, or email).

To comply with the cancellation period, it is sufficient to send the notice of your intention to exercise your right of cancellation before the cancellation period expires.

Consequences of Withdrawal

If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery option we offer), without delay and no later than fourteen days from the day on which we receive notice of your withdrawal from this contract. We will use the same payment method for this refund that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund.

– End of the Cancellation Policy –

(2) The right of withdrawal does not apply to distance sales contracts

(a) for the delivery of goods that were manufactured according to the customer’s specifications, or that are clearly tailored to the customer’s personal needs, or that, due to their nature, are not suitable for return, or that are perishable, or whose expiration date would be exceeded,

(b) for the delivery of audio or video recordings or software, provided that you have unsealed the data carriers supplied.

(3) The user expressly agrees that the Grundl Leadership Institute may begin performing the contract before the expiration of the withdrawal period specified in § 1 (1). The user acknowledges that, by giving this consent, the user loses the right to withdraw from the contract as soon as the Grundl Leadership Institute has begun performing the contract. If the user nevertheless withdraws from a contract for paid services, the user is obligated to reimburse the Grundl Leadership Institute for the value of the services provided up until the withdrawal takes effect.

Sample Cancellation Form

(If you wish to cancel the contract, you can fill out this form and return it to us.)

To Grundl Leadership Institut GmbH, Richard Kohler Weg 8, 78647 Trossingen, Germany, info@grundl-institut.de:

I/We hereby cancel the contract I/we entered into for the provision of the following service: _______________________________________________

Ordered on: ______________

Name of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s)

Date:

(4) As an online business, we are required to inform you, as a consumer, about the European Commission’s Online Dispute Resolution (ODR) platform. This ODR platform can be accessed via the following link: https://webgate.ec.europa.eu/odr. However, we do not participate in dispute resolution proceedings before a consumer arbitration board.

§ 4 Rights of Use/Intellectual Property Rights

(1) Subject to the terms of the User Agreement and the following provisions, and provided that the user has paid the fees due and payable—or, in the case of a free service—the user is granted a simple, non-exclusive, non-transferable right, limited to the term of the User Agreement, to use the subscribed services or the free services for the User’s own purposes, as well as for the contractually specified authorized users. The services are provided as currently described on the Grundl Leadership Institute website, including the user onboarding process (if available), and as described on the website.

(2) The user may not reproduce, process, share, or publicly display the content of the Services without the written consent of the Grundl Leadership Institute, unless this is expressly permitted by features integrated into the Services.

(3) The Grundl Leadership Institute is entitled to take technical measures to prevent use beyond the permitted scope, in particular to install appropriate access restrictions. In the event of misuse, the Grundl Leadership Institute is entitled to immediately block access to the services. Further rights and claims of the Grundl Leadership Institute, in particular the right to terminate the agreement for cause and claims for damages, remain unaffected.

(4) Under no circumstances is the user entitled to receive the source code for the services.

(5) The Grundl Leadership Institute and any contractors are and shall remain the owners of all proprietary rights, including copyrights, database rights, patents, trade secrets, trademarks, and all other intellectual property rights and technical solutions relating to the Services, in particular the course content and teaching methods. The User acknowledges that the rights granted following an order do not confer any ownership rights to the Services upon the User.

(6) All rights to the user data and all content, as well as to data based on or derived from the user data or content, remain with the user. The user grants the Grundl Leadership Institute a non-exclusive, non-transferable, sublicensable right, unlimited in terms of territory and content, to use the user data and content exclusively in connection with the provision of the services. The Grundl Leadership Institute is not liable for the user data or content.

§ 5 User Obligations

(1) The user is responsible for ensuring that the technical requirements for accessing the website and the services provided are met and maintained on their end, particularly with regard to the hardware and operating system software used, the Internet connection, and up-to-date browser software. The Grundl Leadership Institute specifies on the website which browsers are currently supported and what other technical equipment is required.

(2) The user is required to take the necessary precautions to secure their systems, in particular to use the standard security settings of their browser and to employ up-to-date protection mechanisms to defend against malware.

(3) The user is obligated to keep login credentials and passwords confidential and to prevent unauthorized use by third parties; the user shall also ensure that any other users authorized by contract comply with this obligation as well.

(4) The user is solely responsible for the content of all data and any other material that the user displays, publishes, uploads, stores, shares, or transmits via or through the Services (collectively, “Content”). The Grundl Leadership Institute is unable to monitor the information transmitted by the user while using the Services or to guarantee the accuracy of such information. The Grundl Leadership Institute may—without prior notice and without liability—investigate complaints or alleged violations of these Terms and may take any action the Grundl Leadership Institute deems appropriate. This includes rejecting Content, removing Content, and restricting, suspending, or terminating the User’s access to the Services.

(5) The user shall ensure that the information in their user account is current and accurate. In the event of unauthorized use of a password or account, or any other known or suspected security breach or misuse of the services, the user is obligated to notify the Grundl Leadership Institute immediately.

§ 6 Implementation Calls

(1) To the extent agreed upon in an order, the Grundl Leadership Institute shall provide the user, in accordance with the provisions of this Section 6, with fee-based services that enable the user to participate in training sessions with trainers via an online livestream (“Implementation Calls”). Implementation Calls are services within the meaning of Section 611 of the German Civil Code (BGB).

(2) To participate in an implementation call, the user must access the online platform, the web address of which the Grundl Leadership Institute will provide to the user (“Online Platform”). Each published date is subject to the availability of the Grundl Leadership Institute’s trainers and the availability of an open spot in the desired session.

(3) Implementation calls are made available via a web browser. It is the user’s responsibility to meet any additional technical requirements, which can be viewed in their current version on the Grundl Leadership Institute website.

(4) In order for the user to be able to use the implementation calls, it may be necessary for the user to use third-party video conferencing software, as specified in the current version of the technical requirements. The user is solely responsible for procuring such video conferencing software, including all rights of use thereto, at their own expense; the Grundl Leadership Institute makes no representations or warranties regarding the availability and/or specific functions of the third-party video conferencing software.

(5) The Grundl Leadership Institute strives to ensure the availability of the published dates. However, the Grundl Leadership Institute reserves the right, without providing a reason, to cancel a session up to twenty-four (24) hours before the start of an implementation call and to schedule an alternative date. In this case, the Grundl Leadership Institute is released from its obligation to provide the service for the canceled session.

§  § 7 Maintenance and Support for Paid Services

(1) The Grundl Leadership Institute provides maintenance and support services for paid services to the extent specified in the order. In this context, “support” refers to the Grundl Leadership Institute’s obligation to respond to the user’s support requests regarding paid services by assisting in the identification of errors and providing support. “Maintenance” refers, for fee-based services, to the Grundl Leadership Institute’s obligation to resolve malfunctions and so-called bugs.

(2) Support is available to users via email at support@grundl-institut.de or through any other email address provided by the Grundl Leadership Institute for this purpose, and/or via live chat on the Grundl Leadership Institute’s website, and/or by calling the phone number listed on the Grundl Leadership Institute’s website; in all cases, support is available Monday through Friday during regular business hours.

(3) The Grundl Leadership Institute will make reasonable efforts, in accordance with applicable industry standards, to maintain paid services in a manner that minimizes disruptions and interruptions to the services. The user may report disruptions to the Grundl Leadership Institute via email at support@grundl-institut.de or any other email address provided by the Grundl Leadership Institute for this purpose, and/or via the live chat feature on the Grundl Leadership Institute’s website. The Grundl Leadership Institute will use commercially reasonable efforts to resolve all reported errors in a timely manner, provided that (a) the user provides the Grundl Leadership Institute with a detailed description of the error and how to reproduce it, and (b) this is done subject to the priority of the error, which is determined by the Grundl Leadership Institute at its sole discretion.

§ 8 Availability of Paid Services / Right to Make Changes

(1) The Grundl Leadership Institute aims for an average service availability of 98% per calendar year. The service availability at the point where the online platform system connects to the Internet is the determining factor, except for

(a) temporary unavailability due to scheduled or unscheduled maintenance performed by the Grundl Leadership Institute or by third-party providers, as well as

(b) Unavailability due to reasons beyond the control of the Grundl Leadership Institute.

The Grundl Leadership Institute makes reasonable efforts to provide advance notice of scheduled service interruptions.

(2) The user acknowledges that the user’s access to the paid services—such as the user’s Internet connection—is the user’s responsibility, and that the Grundl Leadership Institute is not liable for any failures of the user’s Internet connection or technical devices and equipment.

(3) The Grundl Leadership Institute strives to continuously adapt the platform and services to current requirements. It therefore reserves the right to make changes to bring the system up to the state of the art, changes to optimize the system—in particular to improve user-friendliness—as well as changes to content, provided that the latter are necessary to correct errors, to update and supplement the content, for technical optimization purposes, or for licensing reasons. Accordingly, the Grundl Leadership Institute reserves the right to release new versions and updates to the services, including, in particular, changes to the design, operational procedures, technical specifications, systems, and other features of the services. If such a change results in a significant reduction in the services to which the user is entitled, the user may, at their discretion, either demand a reduction in compensation commensurate with the reduction in services or terminate the user agreement without notice. The right to terminate may be exercised within a period of eight weeks from the effective date of the change.

§ § 9 Fees / Payment Terms / Offset Restriction

(1) The fee to be paid by the user for the provision of services under a subscription is specified in the User Agreement. The subscription fee is payable monthly in advance for the subscription period and any subsequent renewal periods.

(2) The Grundl Leadership Institute generally sends invoices electronically. The user must pay the invoice within 10 days of the invoice date.

Unless expressly designated as gross prices, all prices are exclusive of the statutory value-added tax in effect at the relevant time.

(3) If fees are not paid by the due date, the Grundl Leadership Institute is entitled to suspend the user’s access to the services.

(4) The User may not set off its own claims against the amounts owed, unless such claims have been legally established or recognized by the Grundl Leadership Institute.

§ 10 Term/Termination

(1) The term of an order begins at the time specified therein. Free services are provided for an indefinite period.

(2) Free services may be terminated by either party at any time without notice.

(3) Paid services are provided for the fixed term agreed upon in the order.

(a) As a general rule, paid services cannot be terminated early by giving notice.

(b) Either party may terminate the usage agreement with two weeks' notice, effective at the end of the respective subscription or renewal period. Unless terminated, the agreement is automatically renewed for one month at a time.

(c) Any right to terminate the agreement for good cause remains unaffected by this provision. Good cause exists, in particular, if the user is more than 45 days in arrears with payment or if either party materially breaches its performance obligations and fails to remedy the breach despite being given a reasonable period of time to do so.

(4) The Grundl Leadership Institute reserves the right to change the fees effective for the subsequent renewal term. Notice of any fee change must be provided in writing (email is sufficient) at least sixty (60) days before the expiration of the current term.

§ 11 Lifetime License

(1) A “Lifetime License” is a license to use paid services granted by Grundl Leadership Institute for life, notwithstanding the provisions of § 10 (3) and (4). It terminates in accordance with this § 11 only

(a) upon the user's death, or

(b) if Grundl Leadership Institute ceases to provide the services altogether, or

(c) if Grundl Leadership Institute ceases its business operations entirely.

(2) A lifetime license is granted to the user personally, and the rights and obligations associated with it do not pass to the user’s heirs. Grundl Leadership Institute may require the user to provide proof of identity at any time.

(3) The purchase of a Lifetime License entitles the user to use the services for as long as the respective services purchased are offered and supported by Grundl Leadership Institut as part of its services (“Term of the Lifetime License”).

(4) A lifetime license applies only to the services described in the respective order and does not extend to any future services.

(5) The provisions of § 8 (3) apply to updates and changes to services provided under a lifetime license. However, Grundl Leadership Institut may modify the services provided under a lifetime license only to the extent that this is reasonable, taking into account the legitimate interests of both the user and Grundl Leadership Institut.

(6) Neither party may terminate an order for a lifetime license for good cause. The right to terminate an order for a lifetime license for good cause in accordance with § 10(3)(c) remains unaffected by this provision.

§ § 12 Warranty

The Grundl Leadership Institute warrants that the paid services will possess the essential functions described in the current documentation for the respective version of the paid services. In the event of a breach of this warranty, the Grundl Leadership Institute is obligated to make commercially reasonable efforts to modify the paid services so that they substantially conform to the documentation. If the Grundl Leadership Institute is unable to substantially restore this functionality within thirty (30) days after written notice of the breach, the user is entitled to cancel the order by written notice and to receive a pro-rata refund of any fees paid in advance by the user for unused access to the paid services. The user may exercise the aforementioned rights only if the user notifies the Grundl Leadership Institute of such violations in writing and has installed and configured the paid services in accordance with the documentation. Strict liability on the part of the Grundl Leadership Institute for the existence of initial defects pursuant to § 536a of the German Civil Code (BGB) is excluded. Claims for damages by the user based on a breach of this warranty are subject to the limitations set forth in § 14.

§ 13 Privacy Policy

Users can find all information regarding the processing of personal data in the Grundl Leadership Institute’s Privacy Policy. It is available .

§ 14 Right to Exemption

The user shall indemnify the operator and its employees or agents against all claims by third parties arising from alleged or actual legal violations and/or infringements of third-party rights resulting from the user’s actions in connection with the use of the platform for which the user is responsible. Furthermore, the user agrees to reimburse the operator for all costs incurred by the operator as a result of claims made by third parties. Reimbursable costs also include the costs of a reasonable legal defense.

§ 15 Limitation of Liability

(1) The Grundl Leadership Institute is liable to the user in all cases of contractual and non-contractual liability for damages or reimbursement of futile expenses arising from willful misconduct or gross negligence, in accordance with the provisions of law.

(2) In all other cases—unless otherwise provided in paragraph 3—the Grundl Leadership Institute shall be liable only for a breach of a contractual obligation whose fulfillment is essential to the proper performance of the contract and on whose compliance the user may reasonably rely (a so-called cardinal obligation), and such liability shall be limited to compensation for foreseeable and typical damages. In all other cases, the Grundl Leadership Institute’s liability is excluded, subject to the provision in paragraph 3.

(3) The Grundl Leadership Institute’s liability for damages resulting from death, bodily injury, or harm to health, as well as liability under the Product Liability Act, remains unaffected by the foregoing limitations and exclusions of liability.

§ 16 Governing Law and Jurisdiction

(1) The law of the Federal Republic of Germany applies, to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods. If the user placed the order as a consumer and, at the time of the order, had his or her habitual residence in another country, the application of mandatory legal provisions of that country remains unaffected by the choice of law set forth in the first sentence.

(2) If the user is a merchant and is domiciled in Germany at the time of the order, the exclusive place of jurisdiction shall be the registered office of the Grundl Leadership Institute, Richard Kohler Weg 8, 78647 Trossingen, Germany. In all other respects, the applicable statutory provisions shall govern local and international jurisdiction.

III. General Terms and Conditions for Seminars

All prices include the applicable VAT. Upon receipt of your registration, you will receive a confirmation of registration and an invoice, which is due immediately. You will receive all information regarding the venue, travel arrangements, or whether the event will be held as an online intensive seminar, etc., well in advance of the start date. If you reschedule your registration, an administrative fee of €178.50 (including VAT) will be charged. If you cancel after the cancellation period has expired, the full seminar fee will be charged as a cancellation fee. If you cancel your participation 14 days or less before the seminar begins, additional cancellation costs incurred by the hotel may be passed on to you in addition to the administrative fee for the cancellation or rescheduling. If the event cannot be held as an in-person event due to force majeure, illness, accident, or other circumstances beyond the Institute’s control (e.g., lockdown), the Institute is entitled—without any liability for damages—to provide the services in the form of an online intensive seminar or to reschedule the event for a new date. In the event of a speaker’s absence, the Institute reserves the right to appoint a substitute speaker. By accepting and confirming these terms and conditions, you agree to binding participation, regardless of the format in which the event is held.

1. Right of Withdrawal Policy

Right of Withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you, or a third party designated by you (other than the carrier), took possession of the goods. To exercise your right to cancel, you must notify us (Grundl Leadership Institut GmbH, Richard Kohler Weg 8, 78647 Trossingen Phone: +49 7425 – 20 997-0 Email: info@grundl-institut.de) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by mail, fax, or email). You may use the attached sample withdrawal form for this purpose, though its use is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send the notification of your exercise of the right of withdrawal before the withdrawal period expires.

Consequences of the revocation:

If you withdraw from this contract, we must refund all payments we have received from you without delay and no later than fourteen days from the day on which we received notice of your withdrawal from this contract. We will use the same payment method you used for the original transaction for this refund, unless we have expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund. Expiration of the Right of Withdrawal: The right of withdrawal expires prematurely if the platform operator has begun performing the service (e.g., individual access/download) with the customer’s express consent or at the customer’s express request before the end of the withdrawal period, or if the customer has initiated this themselves.

End of the Cancellation Policy

1. Notice Regarding the Expiration of the Right of Withdrawal

Pursuant to Section 356(4) of the German Civil Code (BGB), the right of withdrawal for a contract for the provision of services expires even if the business has fully performed the service and only began performing the service after the consumer gave their express consent and simultaneously confirmed their awareness that they would lose their right of withdrawal upon full performance of the contract by the business. To ensure that, in the event a customer exercises this right, the business is at least compensated for the services already rendered up to that point, a separate form is required in which the customer must expressly confirm the following by signing the form or, in the case of an online booking, by checking a box:

Consent Form

I agree and expressly request that Grundl Leadership Institut GmbH begin performing the contracted service before the end of the cancellation period. I understand that I will lose my right of cancellation once the contract has been fully performed.

Yes ( ) No ( )

As of December 13, 2022

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